FAQ’s

What about inclement weather?

A light rain will not prevent us from cruising, but unsafe boating conditions will result in trip cancellation. If a trip is cancelled due to weather or any other concerns, every effort will be made to notify all reservation holders in a timely manner.

What is your cancellation policy?

We require 24 hour notice for cancellation of cruises. Participants who fail to show for a cruise reservation or cancel without 24 hour notice (e-mail or confirmed phone call) will not receive any refund. Cancellations made before 24 hours of your scheduled event will receive a full refund. Cruises depart on time. No refunds will be issued for late arrivals.

How far are you from?

Englewood: 45 minutes

Sarasota: 1 hr to 1 hr 15 minutes

Venice: 45 minutes

Ft. Myers: 40 minutes to 1 hour

Where are the boats located?

All of our boats are located at Fishermen’s Village Marina along the driveway on the east (right hand) side of the mall buildings. When you arrive for your trip you should first check in at our ticket office, then you’ll be able to board the boats which are located directly across the driveway from the ticket office.

Do I have to wear closed toe shoes on the boat?
Closed toe shoes are recommended for your safety, however we will not prevent you from coming on board if you are wearing something else. High heeled shoes are not permitted onboard.
Can I smoke on the boat?

Our cruise boats are smoke-free.

I tend to get seasick when on boats, will I have any problem?

Very unlikely. If you are unsure, we recommend taking anti-seasick precautions ahead of time.

Should we bring life jackets?
Not necessary. All of our boats are required to have enough life jackets for everyone on board at all times. However, if you have personal life jackets which you want to bring, please feel free to do so.
What kind of drinks and food do you have on the boat?

We offer cocktails, beer, wine, soda, water, and coffee, along with snacks such as chips, crackers, and cookies on our tour boats.

Can I bring alcohol on the boat?

No, guests may not bring alcohol on our tour boats.

What time do I have to show up for my trip?
30 minutes prior to departure.
What address do I use for my GPS?
1190 West Marion Ave., Punta Gorda, FL 33950
Are there bathrooms on the boats?

All of our tour boats have bathrooms.

Can I bring my dog?

Pets are not allowed on board. We do welcome service animals which serve to mitigate a disability.  If you are bringing a service animal please notify our office so we can accommodate you and the service animal.

Do you have senior citizen discounts? Military Discounts?

We do not have senior discounts or military discounts. However, we run many specials through the year which offer discounted tickets to military, first responders, educators, and other groups. Sign up for our e-newsletter for details!

Where can I park?
All parking at Fishermen’s Village is free of charge. You may park in any available space.
What kind of wildlife will we see on the Peace River Nature Cruise?
Possible wildlife sightings include alligators, herons, eagles, ospreys, wood storks, egrets, spoonbills, pelicans, and other bird species.
What kind of wildlife will I see in the harbor?
More than 200 dolphins live in Charlotte Harbor and we encounter them at some point during most of our cruises. We often spot rays and leaping fish and pelicans, cormorants and ospreys are common sightings too.
What is the best cruise for my young children?
Very young children sometimes do best on shorter trips such as our 90 minute Harbor Tours or Sunset Cruises.

Older children tend to enjoy our Peace River Nature Cruise. Be sure to check out our special cruises too!

Do you guarantee that we will see a dolphin on our cruise?
We cannot guarantee dolphin sightings. We see dolphins on most of our cruises but you are most likely to spot them on our full day island cruises.
Do I need to advise you I have a wheelchair or walker?
Yes, please let us know at the time of reservation if you have any special mobility requirements so we can properly prepare for your arrival and ensure a smooth boarding process.