FAQ’s
What about inclement weather?
A light rain will not prevent us from cruising, but unsafe boating conditions will result in trip cancellation. If a trip is cancelled due to weather or any other concerns, every effort will be made to notify all reservation holders in a timely manner.
What is your cancellation policy?
We require 24 hour notice for cancellation of cruises. Participants who fail to show for a cruise reservation or cancel without 24 hour notice (e-mail or confirmed phone call) will not receive any refund. Cancellations made before 24 hours of your scheduled event will receive a full refund. Cruises depart on time. No refunds will be issued for late arrivals.
For Private Tours, we require 48 hour notice for cancellation.
How far are you from?
Englewood: 45 minutes
Sarasota: 1 hr to 1 hr 15 minutes
Venice: 45 minutes
Ft. Myers: 40 minutes to 1 hour
Where are the boats located?
All of our boats are located at Fishermen’s Village Marina along the driveway on the east (right hand) side of the mall buildings. When you arrive for your trip you should first check in at our ticket office, then you’ll be able to board the boats which are located directly across the driveway from the ticket office.
Do I have to wear closed toe shoes on the boat?
Can I smoke on the boat?
Our cruise boats are smoke-free.
I tend to get seasick when on boats, will I have any problem?
Very unlikely. If you are unsure, we recommend taking anti-seasick precautions ahead of time.
Should we bring life jackets?
What kind of drinks and food do you have on the boat?
We offer cocktails, beer, wine, soda, water, and coffee, along with snacks such as chips, crackers, and cookies on our tour boats.
Can I bring alcohol on the boat?
No, guests may not bring alcohol on our tour boats.
What time do I have to show up for my trip?
What address do I use for my GPS?
Are there bathrooms on the boats?
All of our tour boats have bathrooms.
Can I bring my dog?
Pets are not allowed on board. We do welcome service animals which serve to mitigate a disability. If you are bringing a service animal please notify our office so we can accommodate you and the service animal.
Do you have senior citizen discounts? Military Discounts?
We do not have senior discounts or military discounts. However, we run many specials through the year which offer discounted tickets to military, first responders, educators, and other groups. Sign up for our e-newsletter for details!
Where can I park?
What kind of wildlife will we see on the Peace River Nature Cruise?
What kind of wildlife will I see in the harbor?
What is the best cruise for my young children?
Older children tend to enjoy our Peace River Nature Cruise. Be sure to check out our special cruises too!