Terms & Conditions

Cancellation Policy

Cruise Cancellations by the Customer

We require 24 hours’ notice for all cancellations and rescheduling of public cruises. Participants who fail to show for a cruise reservation or cancel without proper notice (e-mail or confirmed phone call) will not receive any refund or be eligible to reschedule. Cancellations made before 24 hours of your scheduled event will receive a full refund. If you book your cruise within 24 hours of departure time, the booking is nonrefundable.

Cruise Cancellations by King Fisher Fleet

In the event of unsuitable weather, technical difficulties beyond our control, or if there are not enough participants, we may cancel your cruise. In this circumstance our policy is to reschedule or issue a full refund at the customer’s choice. In the event of cancellation during your tour, either a full or partial refund will be issued depending on where you are at on the cruise.

Late Arrivals for Cruises

Passengers should arrive at least 30 minutes before their scheduled departure time to check in. Boarding begins 15 minutes prior to departure time. Cruises depart on time. No refunds will be issued for late arrivals.

For Private Tours, we require 48 hours’ notice for cancellation.


 

Policies

All trip schedules are subject to change.

King Fisher Fleet does not discriminate against anyone on basis of age, race, creed or gender.

No pets are allowed on any of our trips at any time.

Customers may not bring aboard alcohol on any tour boats at any time. Alcohol may be brought aboard Private Tour boats (6 passenger max boats).

There is no smoking aboard our vessels. This includes vaping and use of e-cigarettes.

Boarding may be denied if you arrive visibly intoxicated.

If you are found in possession of illegal drugs while on board our vessel you will be handed over to the Coast Guard or local law enforcement. Our vessels are under the jurisdiction of the U.S. Coast Guard and marijuana is classified as an illegal drug by the Federal Government.


 

Privacy Policy

We will not sell or otherwise distribute your personal or credit card information. The information you provide is used for booking procedures only. We may contact you by phone or email regarding your reservation or if we have a question about your order.

For your convenience and information, our website may contain links to other sites, which may have privacy policies that differ from our own. We are not responsible for the content or practices of any linked site. We recommend that you review the privacy policy of any site that you access through our site.


 

Website Terms & Conditions

This website is provided as a service to our customers. Please review the following terms and conditions of use, which govern your use of the Site (the “Agreement”).

Your use of the Site constitutes your agreement to follow and be bound by the Agreement. We reserve the right to update or modify this Agreement at any time without prior notice. For this reason, we encourage you to review the Agreement whenever you use the Site. If you do not agree to these terms, please do not use the Site.

Unless otherwise noted, the Site, and all materials on the Site, including text, images, illustrations, designs, icons, photographs, video clips and other materials, and the copyrights, trademarks, trade dress and/or other intellectual property in such materials (collectively, the “Contents”), are owned, controlled or licensed by King Fisher Cruise Lines, Inc.

The Site and the Contents are intended solely for personal, non-commercial use. You may download or copy the Contents and other downloadable materials displayed on the Site for your personal use only. No right, title or interest in any downloaded Content is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or exploit in any way any of the Contents or the Site.


 

Send any questions, concerns, or complaints by email to marketing@kingfisherfleet.com or by mail to the following address:

King Fisher Fleet Cruise Lines, Inc.
1200 W. Retta Esplanade, STE 16A
Punta Gorda, FL 33950