Sunset Cruise / Christmas Light Canal Cruise Combo Aboard the Helen M

You are booking Christmas Light Canal Cruise tickets for a specific boat – the “Helen M”. We use several different boats for these tours. If another party will be making a reservation separately and you would like to be on the same boat, please ensure they select the same boat at time of reservation.

Our sightseeing cruise boats are 55’ – 65’ double-deck custom built excursion vessels that were designed to cruise our waters. The lower deck is an enclosed cabin with walls, doors, and windows. The top deck has hard cover overhead and open sides.

• The boat has bathrooms.
• We offer for purchase: cocktails, beer, wine, soda, water, and coffee, along with snacks such as chips, crackers, and cookies
• Alcohol may not be brought aboard
  Please let us know at the time of reservation if you have any special mobility requirements so we can properly prepare for your arrival and ensure a smooth boarding process. See info about accessibility here.

• Only credit cards, debit cards, and contactless payments like Apple Pay and Google Pay are accepted as forms of payment aboard our boats.
• All participants are required to have tickets for this event. According to U.S. Coast Guard capacity rules, all passengers including infants and toddlers must be ticketed.

Outside alcoholic beverage and coolers are not allowed aboard. Please bring valid identification with you since identification is checked for guests buying alcoholic beverages aboard.

Your email confirmation is not a boarding pass. Upon arrival to our location please check-in with our ticket agent inside the blue ticket booth to receive boarding passes.

Cruise Cancellations by the Customer
We require 24 hours’ notice for all cancellations and rescheduling of public cruises. Participants who fail to show for a cruise reservation or cancel without proper notice (e-mail or confirmed phone call) will not receive any refund or be eligible to reschedule. Cancellations made before 24 hours of your scheduled event will receive a full refund. If you book your cruise within 24 hours of departure time, the booking is nonrefundable.

Cruise Cancellations by King Fisher Fleet
In the event of unsuitable weather, technical difficulties beyond our control, or if there are not enough participants, we may cancel your cruise. In this circumstance our policy is to reschedule or issue a full refund at the customer’s choice. In the event of cancellation during your tour, either a full or partial refund will be issued depending on where you are at on the cruise.

Late Arrivals for Cruises
Passengers should arrive at least 30 minutes before their scheduled departure time to check in. Boarding begins 15 minutes prior to departure time. Cruises depart on time. No refunds will be issued for late arrivals.